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The Resilient Campus Community: Preparing for the Unforeseen

Session Overview

This video was part of the July 2021 REMOTE: The Connected Faculty Summit

COVID-19 may have been a once-in-a-lifetime event, but resiliency crises happen all the time. Hurricanes, recessions, enrollment drops, and many other intrinsic and extrinsic events can cause campuses to scramble. How can academia learn to respond to these challenges in a more effective, humane, and inclusive manner?

Come listen to SNHU President Paul LeBlanc and The College Stress Test co-author Susan Baldridge discuss building a campus culture of resiliency, moderated by e-Literate’s Michael Feldstein.


Dr. Paul J. LeBlanc

President | Southern New Hampshire University (SNHU)

Dr. Paul J. LeBlanc is President of Southern New Hampshire University (SNHU).Under the 17years of Paul’s direction, SNHU has grown from 2,800 students to over 170,000 learners and is the largest non-profit provider of online higher education in the country. Paul serves on the National Advisory Committee on Institutional Quality and Integrity (NACIQI) and on the National Academies of Sciences, Engineering and Medicine’s Board on Higher Education and Workforce.  In 2018, Paul was awarded the prestigious TIAA Institute Hesburgh Award for Leadership Excellence in Higher Education, joining some of the most respected university and college presidents in American higher education. Paul immigrated to the United States as a child, was the first person in his extended family to attend college and is a graduate of Framingham State University (BA), Boston College (MA), and the University of Massachusetts (PhD).From 1993 to 1996 he directed a technology start up for Houghton Mifflin Publishing Company, was President of Marlboro College (VT) from 1996 to 2003 and became President of SNHU in 2003.  

Susan Baldridge, PhD.

Provost | Middlebury College

Susan Baldridge, Ph.D. is Provost and Professor of Psychology.  She came to Middlebury as Assistant Professor of Psychology in 1993. Susan received her Ph.D. in social psychology from UCLA.
As Provost, she serves as chief academic officer of Middlebury. Her responsibilities reach across the academic programs of Middlebury including the College, the Institute at Monterey, the Language Schools, the Schools Abroad, the Bread Loaf School of English, the School of the Environment, and the Bread Loaf Conferences.

When time allows, Professor Baldridge teaches courses on human sexuality, social psychology, and statistics. Her research focuses on the intersection of the study of gender, sexuality, and close relationships. Her most recent work is on stereotype threat as an explanation for gender differences in visuospatial ability.

Michael Feldstein

Chief Accountability Officer | e-Literate

Michael Chief Accountability Officer at e-Literate. Previously, he has been a Partner at MindWires Consulting, Senior Program Manager of MindTap at Cengage Learning and Principal Product Strategy Manager for Academic Enterprise Solutions (formerly Academic Enterprise Initiative, or AEI) at Oracle Corporation.

Prior to to that, Michael was an Assistant Director at the SUNY Learning Network, where he oversaw blended learning faculty development and was part of the leadership team for the LMS platform migration efforts of this 40-campus program. Before SUNY, he was co-founder and CEO of a company that provided e-learning and knowledge management products and services to Fortune 500 corporations, with a special emphasis on software simulations. He has also been the interim CLO at The Otter Group, a Senior Partner at Christensen/Roberts Solutions, and a Senior Instructional Designer at Raymond Karsan Associates. In previous lives, Michael has been a freelance writer, an English PhD student, a middle school and high school teacher, a tire wrangler at a Yokohama Tire warehouse, and a professional loafer at Schooley’s Mountain County Park.

Michael has been a member of the Sakai Foundation Board of Directors, a participant in the IMS, and a member of eLearn Magazine’s Editorial Advisory Board. He is a frequent invited speaker on a range of e-learning-related topics having been invited to speak on topics including e-learning usability, the future of the LMS, ePortfolios, and edupatents for organizations ranging from the eLearning Guild to the Postsecondary Electronic Standards Council, and has been interviewed as an e-learning expert by a variety of media outlets, including The Chronicle of Higher Education, the Associated Press, and U.S. News and World Report.

Michael was a very early participant in Open Source Learning Management Systems projects, having been one of the early participants (and the only non-technologist participant at the time) of the OpenACS community in early 2000—the community that would eventually spawn the GPL-licensed dotLRN Learning Management System.