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Scaling technology for the evolving future of education: a dissection with university IT leaders

Session Overview

This video was part of the July 2020 REMOTE: The Connected Faculty Summit

When the global pandemic hit, universities transitioned instantly to a remote environment. Not only were faculty and staff learning how to work from home full-time, there was added complexity: educating their now distant students. In this discussion, you’ll hear from Georgia State University and SUNY Fashion Institute of Technology on how they leveraged technology to provide continuity in education while creating inclusive learning opportunities. And you’ll hear how they envision helping education scale to address new business models and the future of education.


Aruna Ravichandran

VP/CMO of Cisco Collaboration, Cisco

Aruna is a global marketing leader who is passionate about digital transformation, workplace transformation, and DevOps. With her 20+ years of experience in Marketing and management background, she is passionate about elevating marketing into an engine that drives thought leadership and demand generation, with a direct impact to a company’s growth. Aruna specializes in SaaS and digital marketing leading with data driven omni-channel marketing that contributes to the company’s revenue and profitability.

She is currently the VP/CMO of Cisco’s Webex Collaboration business. She is responsible for all aspects of marketing including demand generation, digital marketing, product marketing, branding and other supporting marketing functions for market leading Webex collaboration products. Before coming to Cisco, she has held leadership roles at several other companies – VP of Marketing for CA Technologies $1.5B DevOps business (acquired by Broadcom for $19B), VP of Marketing and Strategy for Software Defined Networking (SDN) at Juniper Networks. She started her career as an engineer at Hewlett Packard holding executive leadership roles in engineering and in marketing during her 17-year career. Aruna enjoys blogging about technology; she is an independent blogger for Forbes and other industry forums. She has also authored two technology books on DevOps

Phil Ventimiglia

CIO, Georgia State University

As Georgia State University’s first Chief Innovation Officer, Phil Ventimiglia is helping shape Georgia State University’s exploration of new ideas for teaching, learning and research through innovative uses of technology.

Phil has nearly two decades of experience in new technology development and strategy, working internationally and across industries, to foster the growth of new technologies, encourage entrepreneurship and help grow educational opportunity.

Richard J. Hoar

Executive Director, Media & Event Technology Services, SUNY Fashion Institute of Technology
Rick Hoar is a technology program director serving one of New York City’s premier public institutions. Since 1999, his career in live media and event production has spanned broadcast, hospitality, healthcare, and higher education. He believes recognizing technology’s power to amplify and unite people has been key to his steady growth with some of the world’s most innovative brands.

Naturally, collaboration technology has been very important to Rick, both in business and personally. It is a focal point of his volunteerism with the Information Technology Disaster Resource Center ( and as a member of the AVIXA (formerly InfoComm) Diversity Council. It’s perhaps more important today than ever that technology is used as a bridge between people, whether they’re removed by distance, privilege, or prejudice.