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Using Digital Footprints to Inform “Right Message, Right Student, Right Time” Nudges

Session Overview

This video was part of the June 2022 REMOTE: The Connected Faculty Summit

The problem with grades is they occur too late in a term to be actionable. But research and practice has shown that students’ “digital footprints” can be an effective proxy for engagement that 1) varies based on course design, and 2) informs timely, empathetic, institutional nudges that improve a student’s chances of success. In this presentation, we’ll show the University of Maryland, Baltimore County (UMBC), leverages students’ time on task and attention in our digital learning environments to get the right message, to the right student at the right time.

Speakers

Robert Carpenter

Associate Provost, Analytics / Deputy CIO | University of Maryland, Baltimore County
 
Bob’s charge is to build an analytics infrastructure for the campus that can be used to improve student success and the student experience. His charge is also to deploy data and information that senior leaders can used to monitor their progress toward strategic goals.
 

John Fritz

Associate Vice President, Instructional Technology | University of Maryland, Baltimore County
 
John Fritz is Associate Vice President for Instructional Technology at the University of Maryland, Baltimore County, where he is responsible for leading UMBC’s focused efforts in teaching, learning and technology. As a learning analytics researcher and practitioner, Fritz focuses on leveraging student use of digital technologies as a plausible proxy for engagement that can also shine light on pedagogical innovation. By looking for positive outliers in quantitative data patterns, he helps identify effective practitioners for qualitative interviews that might yield effective practices in teaching and learning. In this way he attempts to find, show and tell stories in data that can inspire the head and heart for change.