As institutions consider their plans for the fall semester in the age of COVID-19, new approaches to online discussion are helping keep students engaged and build community in a remote setting. We’re all familiar with the static, rote interactions that typify the LMS discussion forum. But in this panel, Dr. Doreen M. Fisher-Bammer from HACC, Central Pennsylvania’s Community College, will discuss her institution’s efforts to spark curiosity in online discussion, through an innovative use of artificial intelligence (AI) that helps students engage in meaningful, powerful dialogue with instructors and peers. Also key findings from a research study comparing the impact of Packback use on course outcomes to those attained using traditional LMS discussion will be shared.